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"Stacey's follow up would be 5*.  She was an excellent worker, even phoning me here to ask what else I wanted her to do at Mum's house as she had finished the list I left her on one of her visits.  She was a great help getting the house cleaned. We felt really luck to have had her as Mum's cleaner. Thanks for sending us Stacey, she was a perfect fit and a hard worker. "

Valery, Bonnyrigg, June 2017


“I would like to take this opportunity to say how impressed I was with your company and more so your staff. Anne Spencer, Jessie's cleaner, was absolutely fantastic. A kind, caring, hard working lady who is an asset to your company.”

Mr Bird, Craigleith, Edinburgh , May 2016


"Just to say thanks for finding Ania for me, she came promptly last Friday morning and 2 hours later our house was sparkling and my ironing all done, and she has a very sweet nature. Off to a good start!"

Fiona Campbell, Trinity, April 2016


"I wanted to say I've been very pleased both with Carol and the service you provided in finding a replacement when she was off ill."

Lesley Gordon, Duddingston, February 2016


“Mary has been by far and away the best cleaner we've ever had”

Ed Mitchard, West End , January 2016 


"Kate has been cleaning my flat for a month now and she has been amazing, hard working, optimistic and really puts a lot of effert in her work, Kate has been the best cleaner I've ever had and proud to have her in my home, I would recommend her"

Sandi, Leith, December 2015 


“Elvira has been cleaning for us for a few months now and I just wanted to let you know that we have been very impressed with her work. Elvira is reliable, diligent and hardworking and we are very pleased with her.” 

Kate Gillies, Granton, September 2015


"I'm really pleased and impressed with Stacey's cleaning, friendliness and professionalism.

I've been very unwell recently but Stacey's been amazing working round me, even when I've had official visitors she's been a credit to your company and brand.  As I used to work in the hotel industry I likened Stacey's work to that of hotel standard.  You certainly have a brilliant member of staff there."

Lee Cassidy, Edinburgh , July 2015


"Mary has settled in well and we are delighted with our clean house and ironed clothes"

Alison, Uphall, May 2014


"Virga is a highly trusted, hard working and meticulous cleaner and I am very happy with her work."  

Debbie, Ratho, April 2014


"It's now a little over six months since I started to have Mrs Stewart on a two hour per week basis.  I'd just like to say how pleased I am with her work.  She has shown herself to be thoroughly reliable and competent.  She is always very flexible concerning the tasks I ask her to do on any particular visit, and readily suggests tasks that look as if they need doing.

Many thanks for your service.  Long may it continue."

WD, Edinburgh, March 2014

"Just wanted to drop you a quick note to say how pleased I am with Clare.  She is very reliable and makes a great job :)"

Naomi, Affleck Court, March 2014


"Dolly char have been a godsend and Alicja has been wonderful for my mum. it's not just that she does a terrific job each week but her whole manner has put my mum at ease  about it all. Don't know how we ever managed without her."

 M Caldwell, Whitehouse Loan, October 2013


"I just wanted to let you know that the cleaner you sent is fantastic. Roxanna is hard working, pleasant & nothing's too much trouble. She's been a delight to have & we can really see the difference in the flat once she's finished,  she's a credit to you. Macgregor & Myself are thrilled with her."

Addy and Macgregor, The Strada, June 2013


"You've provided an excellent service and found us a fantastic cleaner who always went the extra mile; we can't recommend your company highly enough and I've already passed your company details on to a few friends."

Mrs E Carberry, Viewcraig Gardens, April 2013


"The lady who came to cover for Anne yesterday did a super job. Please pass on our gratitude and thank you ever so much for sorting this out at such short notice. We should also comment on Anne who week in week out does a fab job keeping things clean and in order."

Marie and Gerald, Albert Terrace, Edinburgh. December 2012.


"Hi Matt, Things are working out really well with Anna. She is a lovely person and a very hard diligent and helpful worker. Thanks for your help. Much appreciated."

Peter and Sharon Hughes, Leith, October 2012


"I was delighted with Joanna's work. She was prompt, friendly and extremely efficient. I will certainly call on you again if necessary and recommend your agency to friends."

Marge, Piershill, August 2012


Matt and Sally, Just wanted to let you know how happy we are with our cleaner, Karen. She does a tip top job and is always so cheerful and full of energy. We are very pleased with her and wanted you to let you know. She's a credit to your company.

Mel and Sandy, Newington, July 2012


"Things are going really well with Dot and I’m pleased with the work she is doing for me. She’s really friendly and adaptable and despite my initial concerns about leaving someone I don’t know in my house when I am not in, very quickly I have become at ease with Dot."

Diane Horberry, Bonnyrigg, June 2012


"I would like to say how pleased we are, especially Craigie himself, with Joan.  She is a lovely breath of fresh air every Wednesday morning and is always willing to do little extras for him, like changing his bed, putting on a washing or making him a sandwich for lunch."

Myra Mellors, Corstorphine, May 2012


"I'm glad this has prompted me to email you to say how well things are going and what  a difference it has made to me. Tracey is great and the standard of her work is very high."

Margaret Follon, Juniper Green, May 2012  


"Very much appreciate the support and thank you once again for Anne, she is an absolute delight."

Jane McHarrie, Dean Park Crescent, March 2012


"I would also just take this opportunity to say how impressed we have been with Ruta so far." 

Euan Hutcheon, MacDowall Road, Edinburgh, January 2012


"I just wanted to let you know how pleased we are with Linda. She always does a great job and is very willing to do whatever is asked, always much better than i could do myself.   In fact i am not sure what i would do without her now!"

J Hunnisett, Polwarth, November 2011


"I meant to write last week to say thanks for putting Cas in touch with us.  She seems great and certainly the first day (yesterday) was a success.  She seems to fit in with our life perfectly and nothing phases her – which is just as well!"

AG, Midlothian, October 2011


"Thanks for your email below. I have moved to London so will have to cancel my contract with Dolly Char. 

Could I just say though what a pleasant girl Kavita is.  She cleaned very well, was always very reliable and also flexible when I asked her to change days.  She is a credit to your company."

Lucy, Polwarth, September 2011


"We certainly miss Lola and the excellent serviced that you provided (in Edinburgh) - unfortunately, there are no Dolly Chars that operate in our area"

Caroline Burn, London, September 2011


"We are, unfortunately, moving too far out to continue with Cristina, who has been an absolute pleasure to work with. She is hardworking, polite, accommodating, and honest. I could not be more pleased with the service I have received from Cristina and Dolly Char."

Rosemary, Corstorphine, August 2011




"Matt, Jackie is just the sort of cleaner we were talking about. Very nice, easy to talk to and so reliable - and a fantastic cleaner, She seems to really care about the cleaning. We are very happy to get home on Thursdays!!"

Ingrid, Bruntsfield, Edinburgh, June 2011


"Just thought I'd drop you a quick line, Sally. 3 months since the cleaning service started and both myself and my wife we are very pleased indeed. Long may it continue. Many thanks."

Roger and Margaret, Northumberland Street, Edinburgh, June 2011


"Hi matt

I just wanted to drop you a line to say how great Lola has been so far. She has fitted into the house , loves flossie (baby!) and above all her work is excellent.

Have a good weekend


Holly, Inverleith, Edinburgh, April 2011


"I would like to say that I am extremely happy with the work that Angie is doing at our house.  Each week it is left absolutely spotless and she is doing an excellent job."

Alison Humphreys, Corstorphine, April 2011


“Carol's a real gem . Shes got very high standards which have exceeded our expectations and very dependable which is important to us given our work situation. “

Alison, Davidsons Mains, March 2011


"I just wanted to drop you a line to say what a fantastic job Alicia is doing.  I love the fact that she is proactive and does whatever is necessary without being specifically asked. 

Many thanks - delighted with the service."

C. Donald, Edinburgh, February 2011


“Hi Matt the house was spotless when the cleaner left this afternoon. Please pass on our thanks”

Elaine and Robert Dolan, Leith Links, December 2010


"Our cleaner is wonderful and our house is sparkling. Matt has also been very helpful and responsive. Happy to give a recommendation."

Jackie, Morningside, September 2010


"Cleaning lady is great and the service is also very professional. We have referred 2 friends to Dolly Char and are happy to recommend them."

Adam and Donna, Comely Bank, August 2010


"We contacted Dolly Char pretty much as a last resort after trying other agencies. The service was more professional, a lot of details were taken and the overall service was explained very thoroughly. The cleaner we got initially left after a few weeks which was disappointing but the agency got us a new cleaner within one week and we thought that was great service. Very happy with our cleaner and very happy to recommend Dolly Char."

I Phillps, Edinburgh, August 2010



"Superb service and a superb job. Unfortunately we had to replace our cleaner of 8 years and we were a bit tentative about letting an unknown person into our house. The lady who came, Sylvia, could not have been more pleasant and she does a wonderful job. She has quickly settled into a routine and we could not possibly be happier. Finally, the level of service we received from Matt has been exceptional and he put our mind at ease in hiring a new cleaner. Everything he has promised he has lived up to and more. No hesitation in recommending this company for domestic cleaning."

Miriam Verglas, Edinburgh, July 2010


Hi Matt, 

"Can you pass on my thanks to Elinor, she’s done a fantastic cleaning job, everything is spotless. I’ll def be recommending your company in future."

Tracy McKenzie, Eskbank, July 2010


"We hired Dolly Char to do an end of tenancy clean for our letting agency, the lady who came was very polite,hardworking and thorough. We were all very happy with the service and the job done. The price quoted was the price paid meaning no nasty suprises. 

I would definitely use them again."

Stuart, Piersfield Terrace, Edinburgh, June 2010 



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