I personally think that to be a good franchisor that you must take a personal interest in the success of all of your franchisees by: -

Offer your franchisees around the clock 24 hour support where possible.

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Robin Harrison is the managing Director of Dolly Char (UK) Ltd. Dolly Char (UK) Ltd is one of the fastest growing domestic cleaning franchise companies in the UK today giving people the opportunity to work from the comfort of their own home.

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Franchise confidential questionnaire

The franchise confidential questionnaire is an important document that franchisors require prospective franchisees to fill in prior to having an initial meeting about the franchise business.

The franchise confidential questionnaire gives a franchisor a brief but also very good insight into the background of the prospective franchisee.  The franchise confidential questionnaire helps the franchisor determine how suitable the prospective franchisee will be for working the franchise business model. 

The franchise confidential questionnaire should cover such questions in brief form such as what the prospects name is, address, health, past work experience, qualifications, hobbies, car driver, home owner etc.

Finally the confidential questionnaire is as its name suggests confidential and the franchisor should undertake not to disclose the information received to any other party.

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Franchise Non Disclosure Agreement

Virtually every franchise business owner requires a franchisee prospect to sign a NDA (Non disclosure agreement) before showing the prospective franchisee trade secrets regarding their franchise business model.

The franchise non disclosure agreement is a legally binding document that acknowledges the fact that the potential franchisee will be shown information about the franchise business that the franchise company as a propriety interest in maintaining the confidentiality of and as such the franchisee prospect undertakes not to disclose any such information and either purposely or otherwise let it enter into the public domain.

Also part of the non disclosure agreement should limit the amount of any confidential information that a franchisee prospect can disclose to their professional advisers and accountants etc to such as is deemed necessary for the purposes of the franchise proposal.

Finally the non disclosure agreement will usually have a clause that requests the return of any confidential material or documents regarding the franchise business which are held by the prospect upon completion of the franchise proposal.

Domestic cleaning Franchise | Home Business | Management Business Opportunity | White Collar Franchise | Franchise Business Advice | Be Your Own Boss