We saw an elderly prospective client a couple of weeks ago and as is my way with the elderly and vulnerable i spend as long as it takes for them to fully understand the way that we work and how our charges are paid.

After telling me that he already had a cleaner I asked what the problem was. “She is a young lady and she is allergic to dust” funny you may think, but then he insisted on showing me around and when we got to the separate toilet I opened the door and he said “she doesn’t do toilets, maybe she had a bad experience in the past” I was stuck for words and thought well here goes I’ll lift the lid, guess what? The loo was spotless, not bad for a gentleman in his late ninety’s. Anyway back to the cleaner, she was charging him £10 per hour with no insurance; he rang us up the other day and asked us to find him a cleaner, which we have so the only person not happy is his previous cleaner.

The lesson here is to go to a reputable company with insurance and not just pick a number off a notice board, you don’t know who you might end up getting!

Post kindly provided by Susan and Alan Marshall Dolly Char Bradford

For domestic cleaning services maid services in Bradford & Halifax

Cleaning Franchise | Work From Home | Home Based Business | Franchise Business Opportunity | Management Franchise | Franchise Advice | Be Your Own Boss

domestic cleaning franchise blog, franchise business tips blog

Dolly Char (UK) Ltd is proud to release its first video podcast.  We must thank Susan Marshall from Dolly Char Bradford for kindly accepting to be interviewed for the production of this video.

You can view the podcast also on Youtube by clicking on Franchisedirect

A few years ago when Alan and I ran a carpet, upholstery and cleaning company, I went along to help him with the carpets (fill the carpet

shampooing machine up and move furniture etc)

It was a very big job and of course very tiring. We had obviously quoted an acceptable price and the gentleman was very pleased with our cleaning work. However when Alan had moved the carpet shampooing machine outside and went in for his money the ‘gentleman’ tried to barter him down by quite a lot.

It was pointed out that: -

a) He had agreed to the price and

b) He was satisfied with the work done.

But no he wouldn’t budge and after nearly half an hour we were getting nowhere and tempers were getting shall we say a little frayed round the edges.

Then Alan disappeared and I thought he was leaving me to it but no in he came from outside with the LARGE bucket still containing the dirty, sludgy water from his carpets.” Now sir” he said, “you have 2 choices, either pay the money agreed or the water goes back on your carpet” The look on his face was priceless and I have never seen a wallet opened so quickly in my life. Suffice to say we did get our money. As to whether Alan would have carried out his threat!

Post provided by Susan and Alan Marshall Dolly Char Bradford

Find other Bradford related cleaning articles

For domestic cleaning services maid services in Bradford & Halifax

Cleaning Franchise | Work From Home | Home Based Business | Franchise Business Opportunity | Management Franchise | Franchise Advice | Be Your Own Boss

domestic cleaning franchise blog, franchise business tips blog

 Fleas environmental cleaning

A good few years ago I worked for a cleaning company that amongst other things did environmental cleaning and I will never ever forget the first clean that I did for this cleaning company.

Just before entering the customers property one of my collegues gave me some flea spray to use on my arms and legs plus also a facemask and at the time I thought it was going a little bit over the top. How wrong I was the house was absolutely filthy, fleas and both animal and human excrement were all over the place.

No one prepared me for what I witnessed and for the first hour I did absolutely nothing but retch, and I bet the cleaning company got a good price for the clean despite paying us just the minimum wage!

Post provided by Susan and Alan Marshall Dolly Char Bradford

Find other Bradford related cleaning articles

For domestic cleaning services maid services in Bradford & Halifax

Cleaning Franchise | Work From Home | Home Based Business | Franchise Business Opportunity | Management Franchise | Franchise Advice | Be Your Own Boss

domestic cleaning franchise blog, franchise business tips blog