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Starting your own domestic cleaning business

Saturday, August 1st, 2009

Starting your own domestic cleaning business requires a lot of research and plenty of courage.

I firstly began by researching my local area looking through newspapers and phone books to determine what competition there was around, and what they charged for their services, if they were a company or an agency? In general an agency can operate with less overheads than a company so potentially they can operate more economically and Starting a domestic cleaning businessoffer a first class service at a cost effective price for their clientele.  Also I had to determine if I were to enter into that market place then how and where would I start? What would I charge? Where would I find clients? What about cleaners?  Whichever way I turned I seemed to be putting a barrier in the way of myself with further questions and concerns.  A problem I have always had is that I am not really a gambling type of person, I had always been used to going out doing a days/weeks work and then getting paid for it, I had to change my attitude and for once take what I thought at the time was a massive gamble, in hindsight I don’t believe that it was a gamble and I still feel that I’m not the gambling type.

I decided in the end to set myself a start date and to channel my energies towards achieving that goal. I set about creating some advertising material ready for the day that I had chosen; also I decided upon a small local market town to use as a guinea pig to learn my new trade in. I got myself insured had some contract books printed and when the day finally arrived I began walking the streets spreading the word from house to house and has they say the rest is history, I have never looked back its proved to be the best decision that I ever made for myself and my family.

Cleaning Franchise | Work From HomeHome Based Business | Franchise Business Opportunity | Management Franchise | Franchise Advice | Be Your Own Boss

Robin Harrison is the managing Director of Dolly Char (UK) Ltd. Dolly Char (UK) Ltd is one of the fastest growing domestic cleaning franchise companies in the UK today giving people the opportunity to work from the comfort of their own home.

domestic cleaning franchise blog, franchise business tips blog

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Franchise systems

Saturday, March 21st, 2009

As a franchisee, you are the figure representing the franchise company and their franchise systems. 

In our own case franchisees represent our company Dolly Char to both domestic cleaners and clients. It is therefore important that our franchisees keep to our franchise systems and maintain a positive image at all times. If a franchisee as a poor personal image, then it is unlikely that any domestic cleaners that they take on will pay much if any attention to their own!

Dolly Char franchisees deal with both clients and domestic cleaners, and we request that they should always be:

  • Smiling
  • Smartly dressed in Dolly Char corporate wear
  • Project a good body language
  • Keep constant eye contact with the people they talk to
  • Be well mannered and polite at all times

As part of our Dolly Char induction training, franchisees learn more about how to talk to and engage with potential clients and cleaners. It is extremely important that they work on their delivery and conversational tone, because people warm to good talkers. Learning such skills are a matter of time and experience, as some people find it easy and other find it harder. Franchisees also pick up some of the information without having to ask any questions (asking the obvious can look unprofessional). Here are some simple points that we ask our franchisees to bear in mind:

  • Be prepared
  • Be relaxed
  • Don’t whisper or shout
  • Don’t rush
  • And enjoy yourself!

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Dolly Char whats in a name

Sunday, November 23rd, 2008

 Dolly Char whats in a name

I have often been asked Dolly Char where did you dream up your companies name from?  Well we sort of stumbled across half of the name due to a family tragedy a few years ago when my wife lost her dear father, but more about that later.

Originally we were going to name our company Cheerful Chars for two reasons. 

Reason one cheerful we hoped would give customers the impression of domestic cleaners happy in their work.

Reason two the word Char is a very old word for cleaning ladies.  In Victorian times cleaning ladies were usually referred to as char ladies.

Tragically as mentioned above my wife Carol lost her father around the time that we were thinking of a name to call our company.  Carols father was born Clarence Everett but from being a very young child of 4 years old he had always been known as Dolly.  He acquired this nickname by jumping onto an horse drawn milk float outside the house where he spent all his life, one of the local neighbours said doesn’t Clarence look like a little dolly sat up there! 

So when Dolly died I suggested to Carol the idea of naming our company partly in memory of her father, Carol thought this was a great idea but obviously she first wished to consult with her mother, brothers and sister.  They were all very happy for this to happen and so the name Dolly Char was born.

Many people comment not knowing the true story of how very clever it is having two very old cleaning names placed together Char (cleaning) and Dolly as in old fashioned dolly tub (dolly tubs were used years ago in the clothes washing process) 

I wanted a name that got away from using the word maid and one that would be easy to remember.  I think Dolly Char fits the bill as it is short and going by feedback that we receive memorable.  

Also in this age of the Internet I believe if someone comes across our company name whilst they are out and about that they will have a very good chance of remembering it when they arrive home and begin searching for it online.  

Cleaning Franchise | Work From HomeHome Based Business | Franchise Business Opportunity | Management Franchise | Franchise Advice | Be Your Own Boss

Robin Harrison is the managing Director of Dolly Char (UK) Ltd. Dolly Char (UK) Ltd is one of the fastest growing domestic cleaning franchise companies in the UK today giving people the opportunity to work from the comfort of their own home.

domestic cleaning franchise blog, franchise business tips blog

 

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