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having a bad day

Thursday, December 8th, 2011

Have you ever noticed how one job/chore always leads to another? or am I just really clumbersome.

I attempted to clean my kitchen earlier: Started with the washing-up, just a few breakfast pots and a banana skin. Pots nearly done, go to cupboard with waste bin, struggle with child lock see bin is full. Empty bin, bag splits, re-bag waste (last bag - remember to write on shopping list). wipe mess from split bag off floor. Finish pots drop glass, smashes. brush up take outside to bin. Vaccuum any last glass shards… Damn vac needs emptying now. Empty vac puffing dust all over. NO HOOVER BAGS!!! use Henry without a bag to hoover dust up.

Woof woof! Dog wants to go out, let out.

back in house wipe sides in kitchen and set out ornaments nicely, Clean cooker hobs knock over ornaments that had been arranged nicely a moment ago, put right again. Fill up mop bucket, phone rings, answer phone, come back, bucket overflowing. Tip out water, mop floor…. Done!

Grab a coffee, milks leaked in fridge. clean up make coffee.

Woof woof!! let dog in.

OMG why cant the dog wipe it’s paws…… Why bother!

Moral to the story is… Don’t Bother - leave it to somebody else!

(never did write bags on shopping list!!!)

Starting your own domestic cleaning business

Saturday, August 1st, 2009

Starting your own domestic cleaning business requires a lot of research and plenty of courage.

I firstly began by researching my local area looking through newspapers and phone books to determine what competition there was around, and what they charged for their services, if they were a company or an agency? In general an agency can operate with less overheads than a company so potentially they can operate more economically and Starting a domestic cleaning businessoffer a first class service at a cost effective price for their clientele.  Also I had to determine if I were to enter into that market place then how and where would I start? What would I charge? Where would I find clients? What about cleaners?  Whichever way I turned I seemed to be putting a barrier in the way of myself with further questions and concerns.  A problem I have always had is that I am not really a gambling type of person, I had always been used to going out doing a days/weeks work and then getting paid for it, I had to change my attitude and for once take what I thought at the time was a massive gamble, in hindsight I don’t believe that it was a gamble and I still feel that I’m not the gambling type.

I decided in the end to set myself a start date and to channel my energies towards achieving that goal. I set about creating some advertising material ready for the day that I had chosen; also I decided upon a small local market town to use as a guinea pig to learn my new trade in. I got myself insured had some contract books printed and when the day finally arrived I began walking the streets spreading the word from house to house and has they say the rest is history, I have never looked back its proved to be the best decision that I ever made for myself and my family.

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Robin Harrison is the managing Director of Dolly Char (UK) Ltd. Dolly Char (UK) Ltd is one of the fastest growing domestic cleaning franchise companies in the UK today giving people the opportunity to work from the comfort of their own home.

domestic cleaning franchise blog, franchise business tips blog

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Leaflet Delivery as a form of marketing

Monday, April 27th, 2009

Trudging around delivering leaflets can be a joy, and likewise, can be a nightmare!  It’s great on a sunny day, in a nice area, and you can have a great few hours.  Especially if there’s a few of you, you can have a great time.  However on a day like today where the weather is at best ‘changeable’ and at worst ‘filthy’ there is little fun involved.

However, we wanted to gauge how effective our response from the leaflets was, so I devised a quick and easy way of measuring the response using an Excel spreadsheet.  From this we can see that our efforts in the last two weeks have provided us with an income per leaflet of 44p!

Now that might not sound an awful lot, but if someone said to you, here’s a hundred leaflets.  Deliver them and I’ll give you £1.85 per month, every month, you’d probably think it was a good deal.  Carry that forward to figures like 5000 leaflets, which can easily be achieved in a month, and it’s giving you an income of around £100 per month, every month.

Again, it’s not an exact science, and the figures will bob up and down, but it’s nice to know on a cold, rainy April Monday afternoon, that each leaflet is bringing in the bacon.

This post was kindly submitted by Richard & Megan from Dolly Char domestic cleaning Wakefield

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Domestic cleaning service Bradford

Saturday, April 11th, 2009

We once had a client who we had provided a domestic cleaning service for around about six months with absolutely no problems, until one day our domestic cleaners came back saying they couldn’t gain entry to the property. A man that our domestic cleaners had never seen before had slammed the door in their faces saying he had never had or wanted a cleaner.

Upon further investigation it appeared that the lady of the house had signed our domestic cleaning agency agreement and not informed her husband. She had led him to believe that she was keeping the house spotless herself. She was paying us the domestic cleaning agency from her own bank account and supposedly he never saw her statements.

If there’s anything I have learned from this experience it is that if at all possible when I go out on a client visit I try to make sure that couples are always together!

This post as kindly been provided by Susan Marshall Dolly Char Bradford

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Wednesday, April 8th, 2009

I have had two companies recently contact me regarding my main company website stating that they had run online searches looking for the site and had found that the site was not to be found anywhere in google searches. When I have queried this and asked which keywords or search terms they had used, both companies had just tried using the term cleaners, this brought a little smile to my face as I am aware that I do not rate very highly for that one specific search term.

I went on to tell both companies that the term cleaners is too much of a vague term as anyone searching for cleaners could be looking for carpet cleaners, domestic cleaners, industrial cleaners, patio cleaners, window cleaners infact there are countless different cleaning possibilities.

What other types of cleaners can you think of that people using the basic search term cleaners could be searching for.

My examples again are:- carpet cleaners, domestic cleaners, industrial cleaners, patio cleaners, window cleaners.

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Franchise systems

Saturday, March 21st, 2009

As a franchisee, you are the figure representing the franchise company and their franchise systems. 

In our own case franchisees represent our company Dolly Char to both domestic cleaners and clients. It is therefore important that our franchisees keep to our franchise systems and maintain a positive image at all times. If a franchisee as a poor personal image, then it is unlikely that any domestic cleaners that they take on will pay much if any attention to their own!

Dolly Char franchisees deal with both clients and domestic cleaners, and we request that they should always be:

  • Smiling
  • Smartly dressed in Dolly Char corporate wear
  • Project a good body language
  • Keep constant eye contact with the people they talk to
  • Be well mannered and polite at all times

As part of our Dolly Char induction training, franchisees learn more about how to talk to and engage with potential clients and cleaners. It is extremely important that they work on their delivery and conversational tone, because people warm to good talkers. Learning such skills are a matter of time and experience, as some people find it easy and other find it harder. Franchisees also pick up some of the information without having to ask any questions (asking the obvious can look unprofessional). Here are some simple points that we ask our franchisees to bear in mind:

  • Be prepared
  • Be relaxed
  • Don’t whisper or shout
  • Don’t rush
  • And enjoy yourself!

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