Carpet, upholstery and cleaning company
A few years ago when Alan and I ran a carpet, upholstery and cleaning company, I went along to help him with the carpets (fill the carpet
shampooing machine up and move furniture etc)
It was a very big job and of course very tiring. We had obviously quoted an acceptable price and the gentleman was very pleased with our cleaning work. However when Alan had moved the carpet shampooing machine outside and went in for his money the ‘gentleman’ tried to barter him down by quite a lot.
It was pointed out that: -
a) He had agreed to the price and
b) He was satisfied with the work done.
But no he wouldn’t budge and after nearly half an hour we were getting nowhere and tempers were getting shall we say a little frayed round the edges.
Then Alan disappeared and I thought he was leaving me to it but no in he came from outside with the LARGE bucket still containing the dirty, sludgy water from his carpets.” Now sir” he said, “you have 2 choices, either pay the money agreed or the water goes back on your carpet” The look on his face was priceless and I have never seen a wallet opened so quickly in my life. Suffice to say we did get our money. As to whether Alan would have carried out his threat!
Post provided by Susan and Alan Marshall Dolly Char Bradford
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Tags: carpet, carpet shampooing, cleaning company, cleaning work, dolly char bradford, domestic cleaning, domestic cleaning service, furniture, halifax, maid services, upholstery
December 16th, 2009 at 8:36 am
Hi Susan! I’d love to see the look on that guy’s face. I guess he was just needed to be reminded of the what he was paying for.
January 17th, 2010 at 12:53 pm
Exactly you give some people a price and they always expect to get a discount when your done. Sometimes you just have to get tough and yes his face was an absolute picture a mixture of fear”was the water that dirty”"will he really do it”and resigning himself to “i can’t take that chance” lol